Payment & Security Policy

Effective Date: May 2025
Website: https://booking.golfsg.net

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1. Secure Payment Processing

GolfSG uses Stripe, a globally trusted payment processor, to handle all transactions made through https://booking.golfsg.net. Stripe is PCI-DSS compliant and supports multiple payment methods including credit cards, debit cards, and digital wallets.

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2. How Your Payment is Handled

• Payments are processed securely in real time at checkout

• All sensitive information (card number, CVV, etc.) is encrypted and handled only by Stripe

• GolfSG does not store any payment credentials on our servers

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3. Accepted Payment Methods

• Visa

• MasterCard

• American Express

• Apple Pay / Google Pay (if supported by your browser)

• Local currency payments depending on course location

All transactions will be confirmed via email immediately after booking.

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4. Currency & Pricing

• Prices are displayed in the local currency of the golf course (e.g., SGD, VND, THB)

• Stripe will automatically convert international payments using real-time exchange rates if needed

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5. Fraud Protection

Stripe automatically monitors every transaction for fraudulent behavior and risk analysis. In addition, GolfSG reserves the right to:

• Cancel suspicious bookings

• Request identity verification for high-risk transactions

• Refuse service if payment is not successfully authorized

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6. Failed or Declined Payments

If your payment fails:

• You will not receive a booking confirmation

• No charges will be made to your account

• You may retry with another valid payment method

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7. Disputes & Chargebacks

If you believe you were charged in error, please contact us at hello@golfsg.net before initiating a chargeback. We are committed to resolving billing issues promptly and fairly.

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8. Contact Information

If you have questions about this Privacy Policy, please contact:

📧 Email: support@golfsg.net
📍 Location: Based in Singapore
🆔 UEN: 53502600E